Penncro looks to bring a win-win approach to our vendors by deepening our relationship through partnering, brainstorming on the future technology direction while keeping a pulse on our competitors, participating in vendor through leadership meetings, market indicators and our clients’ business objectives and drivers to bring forth creative differentiators.

Highlights from our ARM/CRM Solutions Suite:

• Sophisticated Collection Systems
• Completely Graphical Interfaces to all in-house and Client Systems
• Imaging System
• Cash Management Solutions
• Value added – Partner Solutions for Modeling and Data Cleansing
• Integrated Fulfillment / Letter Strategies
• Multi-media solutions
• Noble Universal Systems and Advanced Blended Dialer Platform
• Penncro Productivity Tools
• Sophisticated Telephony Solutions
• IVR Advanced Automation Techniques
• SAN Storage
• Advanced Backup System with Tape Library
• High Speed 1G Fiber LAN Backbone
• Business solution reporting
• Self-healing Networks leveraging Partner Networks and MPLS
• Dual High Speed Internet Connectivity/Advanced Firewall Management
• Telecommunication redundancy for Inbound/Outbound calling

Penncro invests in our security, processes, hardened data centers, disaster avoidance, business continuity planning, proactively monitoring by securing both a physical and logical infrastructure.

• Disaster avoidance, recovery procedures, continuity plans and proactive strategies
• Industry awareness, security standards, compliance with agility
• Analyzes environmental and equipment configurations for critical resources
• Conducts business impact analyses and assists functional/substantive units to determine critical business processes.  Designs processes that align with the business plans.
• Identifies acceptable recovery periods, and recommends resources for successful resumption of business operations in the event of disaster.
• Assures records required for recovery are identified and properly maintained.
• Establishes disaster recovery testing methodologies; plans and coordinates testing of recovery support and business resumption procedures in different functional areas.
• Assures recovery procedures are effective for restoration of key resources and for resumption of critical business processes.